Terms & Conditions

1. Who we are

Hospitaliti AI provides AI-powered recruitment tools designed to help hospitality businesses attract, source, screen, schedule, and interview candidates more efficiently.

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2. Eligibility

You may use the Service only if:

• you are at least 18 years old, and
• you have the authority to enter into these Terms on behalf of a company (if using the Service for business purposes)

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3. Use of the website

You agree not to:

• use the website for unlawful purposes
• attempt to access restricted areas or systems without authorization
• disrupt or interfere with website performance, security, or availability
• copy, scrape, or reverse engineer any part of the website without permission

We may suspend or restrict access if we believe misuse is taking place.

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4. Demo requests and communications

When you submit a request (e.g., Book a Demo, Get Started, email subscription), you agree that:

• the information you provide is accurate and up to date
• we may contact you using the provided contact details

Marketing messages will only be sent where legally permitted, and you can opt out at any time.

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5. Service availability

We strive to keep the Service available and functioning at all times, but we do not guarantee uninterrupted access.We may:

• update, improve, or modify features
• temporarily suspend access for maintenance or security reasons
• discontinue parts of the Service in the future

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6. Accounts

If the Service includes user accounts:

• you are responsible for maintaining the confidentiality of your login credentials
• you are responsible for activities conducted under your account
• you must notify us immediately if you suspect unauthorized access

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7. Subscription, pricing & payments

If you purchase access to Hospitaliti AI:

• pricing and billing terms will be displayed prior to purchase
• subscriptions may renew automatically unless cancelled
• we may change pricing with notice (where required)

Refunds (if any) will follow the terms outlined in the applicable agreement or checkout process.

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8. Acceptable use (AI recruiting & hiring)

We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.You agree to use Hospitaliti AI responsibly and in compliance with applicable employment and anti-discrimination laws.You must not use Hospitaliti AI to:

• discriminate against candidates based on protected characteristics
• create biased filtering or unfair hiring outcomes
• upload unlawful, harmful, or misleading content
• use the Service to harvest personal data without legal basis

Hospitaliti AI provides tools to support hiring workflows, but final hiring decisions remain your responsibility.

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9. Intellectual Property

All website content, including but not limited to:

• branding, logo, visuals, UI
• product content, copywriting
• software features and workflows

is owned by Hospitaliti AI or its licensors and protected by intellectual property laws.You may not reproduce, distribute, or create derivative works without written permission.

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10. User content

If you submit content through the Service (including candidate data or hiring-related information), you confirm that:

• you have the legal right to submit it
• it does not violate laws or third-party rights
• it does not contain malicious code

You retain ownership of your content, but you grant Hospitaliti AI permission to process it to provide the Service.

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11. Third-party services

Our website or Service may include integrations or links to third-party tools (e.g., scheduling, analytics, CRM platforms). We are not responsible for third-party services, and their terms may apply.

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12. Disclaimer

The Service and website are provided on an “as is” and “as available” basis.To the fullest extent permitted by law, Hospitaliti AI disclaims all warranties, express or implied, including:

• merchantability
• fitness for a particular purpose
• non-infringement
• uninterrupted or error-free service

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13. Limitation of liability

To the maximum extent permitted by law:

• Hospitaliti AI will not be liable for indirect, incidental, or consequential damages
• our total liability for any claim related to the Service will not exceed the amount paid by you to Hospitaliti AI during the last 12 months (or €100 if no payment was made)

This includes (but is not limited to) loss of profit, loss of data, business interruption, or hiring outcomes.

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14. Indemnification

You agree to indemnify and hold Hospitaliti AI harmless from claims, damages, losses, and expenses arising from:

• your misuse of the Service
• violation of these Terms
• violation of employment laws or candidate rights
• content you upload or submit

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15. Termination

We may suspend or terminate access to the Service:

• if you violate these Terms
• if required to comply with law
• to protect the security and integrity of the platform

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16. Governing law

These Terms are governed by the laws of: [Insert country/state].

Any disputes will be handled exclusively in the courts of: [Insert jurisdiction].

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17. Changes to these Terms

We may update these Terms from time to time. The newest version will always be published on this page with the “Last updated” date.