Privacy Policy Hospitaliti AI

1. What data we collect

Depending on how you use our Service, we may collect:A) Data you provide to us

• Name and surname
• Work email address
• Company name
• Phone number (if provided)
• Any information shared via forms (e.g., “Book a Demo”, “Get Started”, newsletter)

B) Data collected automaticallyWhen you browse our website, we may collect:

• IP address
• Device type and browser information
• Operating system
• Approximate location (city/country)
• Pages viewed, scroll depth, time spent, clicks
• Referring website/source

C) Customer and candidate information (if applicable)If you use Hospitaliti AI for recruiting workflows, certain data may be processed to support hiring automation (e.g., scheduling, candidate profiles, screening results). In those cases:

• the recruiting organization is typically the data controller
• Hospitaliti AI acts as a data processor, processing data only as instructed by the customer

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2. Why we collect and use personal data

We use your data to:

• Respond to demo requests and customer inquiries
• Provide access to the Service (if applicable)
• Improve performance, usability, and functionality of the website
• Understand usage through analytics
• Maintain website security and prevent fraud
• Communicate updates, service information, or marketing (only where legally permitted)

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3. Legal basis for processing (GDPR)

If you are located in the EU/EEA (or similar jurisdictions), we process personal data under:

• Consent – e.g., optional cookies, newsletter subscription
• Legitimate interest – e.g., site analytics, service improvement, fraud prevention
• Contractual necessity – e.g., processing needed to deliver the Service
• Legal obligation – when required by law

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4. Cookies and analytics

Hospitaliti AI uses cookies and similar technologies to provide and improve our website.Cookies may include:

• Essential cookies (required for website functionality)
• Analytics cookies (to understand interactions and improve UX)
• Marketing cookies (if running campaigns and attribution)

You may disable cookies via browser settings. If a cookie banner is enabled, you can manage preferences there.

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5. Sharing of personal data

We do not sell personal data.We may share your information only with trusted third parties for business operations, including:

• Hosting providers
• Analytics providers (e.g., Google Analytics)
• CRM and marketing tools (e.g., HubSpot, Mailchimp)
• Scheduling/meeting providers (e.g., Calendly)
• Payment processors (if applicable)

All providers are required to apply appropriate security and confidentiality measures.

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6. International transfers

Your data may be processed in countries outside your location. Where required, we rely on safeguards such as:

• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions (where applicable)

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7. Data retention

We retain personal data only as long as needed for the purpose collected, including:

• responding to inquiries
• fulfilling contractual obligations
• complying with legal requirements
• maintaining security and legitimate business records

You may request deletion at any time (see Section 9).

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8. Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, misuse, or alteration.However, no website or online service can guarantee 100% security.

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9. Your rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent (where processing is based on consent)
• Data portability

To exercise your rights, contact: [Insert email]

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10. Children’s privacy

Hospitaliti AI is not intended for children and does not knowingly collect data from children under 16 (or the age defined in your jurisdiction).

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11. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

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12. Changes to this policy

We may update this Privacy Policy periodically. Updates will appear on this page and will be reflected by the “Last updated” date.